FAQs

How do I request a refund?

Contact us at 765-479-4931 or email support@antwisllc.com within 14 days.

What items are refundable?

Most skincare products and apparel are refundable if unopened and unused.

Are services refundable?

Local services like cleaning and rentals are non-refundable once booked.

How long does a refund take?

Refunds are processed within 7 business days after we receive the return.

Who pays return shipping?

Customers cover return shipping unless the item was damaged or incorrect.

Can I exchange an item?

Yes, exchanges are possible for products in original condition within 14 days.